Return Policy
If you are not satisfied with your order, we want to make it right! Please follow the instructions below so we can process your request as quickly as possible
KobSook will gladly accept returns for merchandise purchased through kobsook.com and that meet the following conditions:
- Merchandise must be returned in its original unworn/unused condition and received WITHIN 7 DAYS OF DELIVERY DATE. Orders returned beyond this time period will not be accepted. KobSook reserves the right to refuse worn or damaged merchandise.
- Please make sure that the tag attached to the product is safely in place. Pack the merchandise in its original packaging or appropriate carton.
- If you ordered something else, and received something else: Drop us a mail at info@kobsook.com. We would pick up the merchandise and replace it or refund your money.
- If you’ve received a damaged merchandise: Drop us a mail at info@kobsook.com. on our website. We would pick up the damaged merchandise and replace it or refund your money.
- If the shoes don’t fit: Drop us a mail at info@kobsook.com. We would get the merchandise picked up and replace it. In case you want a refund, we shall deduct the shipping amount and refund your amount.
- If you would like to simply return a merchandise, we will accept the same.
- Customized pair of shoe order cannot be returned once bought. However, you can exchange in the following cases:
a) If there is some manufacturing defects.
b) If the shoes don’t fit: Drop us a mail at info@kobsook.com. We would get the Merchandise picked up and replace it.
Refund would take place within 2-3 business days post receipt of the products back at our warehouse. A careful monitoring of the returned products take place to ensure that the merchandise are unworn or damaged. Subject to discretion is with “KobSook”.
FAQs
It’s easy to wash canvas shoes. It's recommended to remove any excess dirt or debris first
with dry cloth, then hand wash them using mild soap and water. Allow them to
air dry thoroughly afterwards. Machine-washing
your canvas shoes can weaken the glue that holds them together – we’d recommend
hand-washing to keep your kicks in good condition.
No. Since KobSook does digital
printing on canvas shoes, you don’t have to worry about color fading out with
time. Wash without worry!
Yes. We do offer pan India delivery
service.
Yes. We do offer COD.
Yes we do customization, subject to
terms and conditions.
Yes. KobSook shoes are durable. However, their
longevity can vary based on factors like how roughly they are being used and
how they are cared for.
Yes. They can be worn in throughout the year.
KobSook canvas shoes are highly versatile and
can be styled in numerous ways. They pair well with casual outfits like jeans, cargos,
linen trousers, shorts, skirts and even with traditional fits. They can also be
dressed up with chinos or sundresses for a more polished look. Experiment with
different colors and patterns to express your personal style.
If you’re not sure what size you wear in KobSook, use our size charts to
determine the best fit for all of our sneakers. Still
not sure what size to order? Not a problem. To ensure your comfort and
happiness, returns are always hassle-free.
- Free return shipping
and processing on all returns.
Free Delivery on all
orders Pan India.
Returns accepted for
any reason (within 7 days of the delivery date).
